That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of business analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference function, don’t copy the identical consumer names or job duties to your personal function. At all times make your personal resume with real expertise.

Title: Justin Megha

Ph no: XXXXXXX

your e-mail right here.

Enterprise Analyst, Enterprise Techniques Analyst

SUMMARY

• Achieved in Enterprise Evaluation, System Evaluation, High quality Evaluation and Venture Administration with in depth expertise in business merchandise, operations and Data Expertise on the capital markets house specializing in Finance corresponding to Buying and selling, Fastened Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and many others) and Mortgage with sound data of broad vary of monetary devices.
• Over 11+ Years of confirmed monitor report as value-adding, delivery-loaded mission hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Information warehousing, Information Migrations, Information Processing, ERP functions, SOX Implementation and Course of Compliance Initiatives.
• Accomplishments in evaluation of large-scale business techniques, Venture Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Instances, Purposeful Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
• Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Information Movement/Enterprise Movement /Navigational Movement/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
• Proficient as very long time liaison between business and know-how with competence in Full Life Cycle of System (SLC) improvement with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
• Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA group to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
• Facilitated change administration throughout whole course of from mission conceptualization to testing by mission supply, Software program Improvement & Implementation Administration in various business & technical environments, with demonstrated management skills.

EDUCATION

• Submit Graduate Diploma (in Enterprise Administration), USA
• Grasp’s Diploma (in Laptop Purposes),
• Bachelor’s Diploma (in Commerce),

TECHNICAL SKILLS

Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Venture), MS Visio, Erwin

SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile

Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision

Reporting Instruments Enterprise Objects X IR2, Crystal Stories, MS Workplace Suite

QA Instruments High quality Heart, Take a look at Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest

Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP

Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix

Model Management Rational Clear Case, Visible Supply Secure

PROFESSIONAL EXPERIENCE

SERVICE MASTER, Memphis, TN June 08 – Until Date

Senior Enterprise Analyst

Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients annually. Many of those buyer’s questions will not be answered or their issues will not be resolved on the primary name. At the moment these brokers use an AS/400 primarily based customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – gives performance for gross sales, area service (routing & scheduling, work order administration), accounts receivable, and payroll. This technique is designed modularly and is tough to navigate for customer support brokers needing to help the shopper shortly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.

Buyer Service Console allows Buyer Service Associates to supply constant, enhanced service expertise, help to the Clients throughout the Group. CSC is geared toward offering simple navigation, simple studying course of, lowered name time and first name decision.

Tasks

• Assisted in creating Venture Plan, Highway Map. Designed Necessities Planning and Administration doc.
• Carried out Enterprise Evaluation and actively participated in shopping for Device Licenses.
• Recognized subject-matter specialists and drove the necessities gathering course of by approval of the paperwork that convey their must administration, builders, and high quality assurance group.
• Carried out technical mission session, initiation, assortment and documentation of consumer business and practical necessities, answer alternate options, practical design, testing and implementation help.
• Necessities Elicitation, Evaluation, Communication, and Validation in keeping with Six Sigma Requirements.
• Captured Enterprise Course of Flows and Reengineered Course of to attain most outputs.
• Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
• Developed and up to date practical use instances and performed business course of modeling (PROVISION) to elucidate business necessities to improvement and QA groups.
• Created Enterprise Necessities Paperwork, Purposeful and Software program Necessities Specification Paperwork.
• Carried out Necessities Elicitation by Use Instances, one to 1 conferences, Affinity Workouts, SIPOC’s.
• Gathered and documented Use Instances, Enterprise Guidelines, created and maintained Necessities/Take a look at Traceability Matrices.

Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007

Profile: Sr. Monetary Enterprise Analyst/ Techniques Analyst.

Venture Profile (1): D&B is the world’s main supply of economic data and perception on companies. The Level of Arrival Venture and the Information Upkeep (DM) Venture are the long run functions of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report era system for D&B’s purchasers to give you the option buy experiences about corporations they’re attempting to do business.

Venture Profile (2): The general function of this mission was constructing a Self Consciousness System(SAS) for the business neighborhood for purchasing SAS merchandise and a Cost system was constructed for SAS. The system would supply sure mixture of merchandise (experiences) for Self Monitoring report as a basis for managing an organization’s credit score.

Tasks:

• Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Expertise Group.
• Carried out interviews with Course of House owners, Directors and Purposeful Heads to assemble audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
• Performed an energetic and lead function in gathering, analyzing and documenting the Enterprise Necessities, the business guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
• Co – Authored and ready Graphical depictions of Narrative Use Instances, created UML Fashions corresponding to Use Case Diagrams, Exercise Diagrams and Movement Diagrams utilizing MS Visio all through the Agile methodology
• Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s business processes of each the tasks utilizing the Agile methodology.
• Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Expertise Group.
• Documented the Requirement traceability matrix (RTM) and performed UML Modelling corresponding to creating Exercise Diagrams, Movement Diagrams utilizing MS Visio. Analysed check knowledge to detect vital findings and advisable corrective measures
• Co-Managed the Change Management course of for your complete mission as a complete by facilitating group conferences, one-on-one interview periods and e-mail correspondence with work stream house owners to debate the impression of Change Request on the mission.
• Labored with the Venture Lead in setting real looking mission expectations and in evaluating the impression of adjustments on the group and plans accordingly and performed mission associated displays.
• Co-oordinated with the off shore QA Staff members to elucidate and develop the Take a look at Plans, Take a look at instances, Take a look at and Analysis technique and strategies for unit testing, practical testing and usefulness testing

Setting: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.

GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07

Enterprise Analyst

At Gateway, a Main Laptop, Laptop computer and Accent Producer, was concerned in two tasks,

Order Seize Utility: Goal of this Venture is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This mission includes extensive publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Instances. Mentored and educated employees about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working in opposition to Oracle knowledge warehouse with Gross sales, Stock, and HR Information Marts. This DW serves the completely different wants of Gross sales Personnel and Administration. Concerned within the improvement of it utilized…

Full Consumer experiences and Net Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.

Tasks:

• Product Supervisor for Enterprise Stage Order Entry Techniques – Telephone, B2B, Gateway.com and Cataloging System.
• Modeled the Gross sales Order Entry course of to get rid of bottleneck course of steps utilizing ERWIN.
• Adhered and practiced RUP for implementing software program improvement life cycle.
• Gathered Necessities from completely different sources like Stakeholders, Documentation, Company Targets, Present Techniques, and Topic Matter Consultants by conducting Workshops, Interviews, Use Instances, Prototypes, Studying Paperwork, Market Evaluation, Observations
• Created Purposeful Requirement Specification paperwork – which embrace UMLUse case diagrams, Eventualities, exercise, work Movement diagrams and knowledge mapping. Course of and Information modeling with MS VISIO.
• Labored with Technical Staff to create Enterprise Companies (Net Companies) that Utility might leverage utilizing SOA, to create System Structure and CDM for widespread order platform.
• Designed Cost Authorization (Credit score Card, Web Phrases, and Pay Pal) for the transaction/order entry techniques.
• Applied A/B Testing, Buyer Suggestions Performance to Gateway.com
• Labored with the DW, ETL groups to create Order entry techniques Enterprise Objects experiences. (Full Consumer, Net I)
• Labored in a cross practical group of Enterprise, Architects and Builders to implement new options.
• Program Managed Enterprise Order Entry Techniques – Improvement and Deployment Schedule.
• Developed and maintained Consumer Manuals, Utility Documentation Guide, on Share Level instrument.
• Created Take a look at Plansand Take a look at Methods to outline the Goal and Method of testing.
• Used High quality Heart to trace and report system faults and bug fixes. Written modification requests for the bugs within the software and helped builders to trace and resolve the issues.
• Developed and Executed Guide, Automated Purposeful, GUI, Regression, UAT Take a look at instances utilizing QTP.
• Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer state of affairs), Information pushed check instances for Consumer Acceptance Testing.
• Created Take a look at Matrix, Used High quality Heart for Take a look at Administration, monitor & report system faults and bug fixes.
• Carried out Load, stress Testing’s & Analyzed Efficiency, Response Occasions. Designed strategy, developed visible scripts as a way to check consumer & server aspect efficiency underneath numerous circumstances to determine bottlenecks.
• Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
• Carried out conferences for mission standing, problem identification, and mother or father activity assessment, Progress Reporting.

AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05

Enterprise Analyst

The first goal of this mission is to interchange the prevailing Inside Dealing with Consumer / Server Purposes with a Net enabled Utility System, which can be utilized throughout all of the Enterprise Channels. This mission includes extensive publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Instances. Calls for understanding and testing of Information Warehouse and Information Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System lined the entire business necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.

Tasks:

• Gathered Analyzed, Validated, and Managed and documented the acknowledged Necessities. Interacted with customers for verifying necessities, managing change management course of, updating present documentation.
• Created Purposeful Requirement Specification paperwork – that embrace UML Use case diagrams, eventualities, exercise diagrams and knowledge mapping. Offered Finish Consumer Consulting on Performance and Enterprise Course of.
• Acted as a consumer liaison to assessment priorities and handle the general consumer queue. Offered session providers to purchasers, technicians and inner departments on fundamental to intricate capabilities of the functions.
• Recognized business instructions & aims that will affect the required knowledge and software architectures.
• Outlined, prioritized business necessities, Decide which business topic areas present probably the most wanted data; prioritize and sequence implementation tasks accordingly.
• Present related check eventualities for the testing group. Work with check group to develop system integration check scripts and make sure the testing outcomes correspond to the business expectations.
• Used Take a look at Director, QTP, Load Runner for Take a look at administration, Purposeful, GUI, Efficiency, Stress Testing
• Carry out Information Validation, Information Integration and Backend/DB testing utilizing SQL Queries manually.
• Created Take a look at enter necessities and ready the check knowledge for knowledge pushed testing.
• Mentored, educated employees about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch periods to the offshore group.

Lloyds Financial institution, UK Aug 03 – Sept 04

Enterprise Analyst

Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for thousands and thousands of shoppers with the monetary assets to satisfy and handle their credit score wants and to attain their monetary objectives. The Venture includes an applicant Data System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.

Tasks:

• Translated stakeholder necessities into numerous documentation deliverables corresponding to practical specs, use instances, workflow / course of diagrams, knowledge move / knowledge mannequin diagrams.
• Produced practical specs and led weekly conferences with builders and business models to debate excellent technical points and deadlines that needed to be met.
• Coordinated mission actions between purchasers and inner teams and data know-how, together with mission portfolio administration and mission pipeline planning.
• Offered practical experience to builders throughout the technical design and building phases of the mission.
  • Documented and analyzed business workflows and processes. Current the research to the consumer for approval
  • Participated in Universe improvement – planning, designing, Constructing, distribution, and upkeep phases.
  • Designed and developed Universes by defining Joins, Cardinalities between the tables.
    • Created UML use case, exercise diagrams for the interplay between report analyst and the reporting techniques.
    • Efficiently applied BPR and achieved improved Efficiency, Decreased Time and Value.
    • Developed check plans and scripts; carried out consumer testing for routine to advanced processes to make sure correct system functioning.
    • Labored carefully with UAT Testers and Finish Customers throughout system validation, Consumer Acceptance Testing to show performance/business logic issues that unit testing and system testing have missed out.
      • Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
      • Participated in defect assessment conferences with the group members. Labored carefully with the mission supervisor to report, monitor, prioritize and shut bugs. Used CVS to take care of variations between numerous phases of SDLC.

Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006

Profile: Sr. Enterprise Analyst/System Analyst

Venture Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site have been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the foreign money pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and obtainable buying and selling energy, all constantly updating in actual time through reside quotes. The location additionally facilitates customers to Place, Change and Cancel an Entry Order, Inserting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.

Tasks:

• Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
• Designed and developed all Narrative Use Instances and performed UML modeling like created Use Case Diagrams, Course of Movement Diagrams and Exercise Diagrams utilizing MS Visio.
• Applied your complete Rational Unified Course of (RUP) methodology of software improvement with its numerous workflows, artifacts and actions. Developed business course of fashions in RUP to doc present and future business processes. Established a business Evaluation methodology across the Rational Unified Course of.
• Analyzed consumer necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
• Assisted in growing mission timelines/deliverables/methods for efficient mission administration.
• Evaluated present practices of storing and dealing with necessary monetary knowledge for compliance.
• Concerned in growing the check technique and assisted in developed Take a look at eventualities, check circumstances and check instances
• Partnered with the technical areas within the analysis, decision of system and Consumer Acceptance Testing (UAT).

Setting: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Take a look at Director

Source by David Vilson